Senior Director Commercial Strategy
Date: Jul 1, 2026
Location: WORKS FROM HOME, WA, US WORKS FROM HOME, CA, US
Company: Lumen Technologies
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Senior Director of Commercial Strategy is an enterprise leadership role responsible for centralizing and driving key commercial strategy functions across a complex, matrixed organization. This role owns the end-to-end annual planning process, including segmentation, territory design, coverage modeling, and blueprint governance to ensure alignment with business objectives and sales execution priorities.
This position balances long-term strategic planning with operational execution, enabling data-driven decision-making, optimizing cost-to-serve, and aligning compensation strategies to improve sales efficiency and performance. The role partners across sales, finance, operations, and leadership teams to translate strategy into execution.
The Main Responsibilities
- Lead the end-to-end annual planning process, including segmentation, territory alignment, capacity planning, and coverage design
- Define and execute role design and commercial strategy while establishing and governing the commercial blueprint and account framework
- Establish and enforce governance frameworks, including blueprint and account-level governance, planning cadences, and operating rhythms (e.g., QBRs, MBRs)
- Develop and track data-driven segmentation, performance metrics, and dashboards to inform decisions and measure effectiveness
- Oversee financial modeling, forecasting, ROI analysis, and cost-to-serve optimization in partnership with finance
- Align compensation strategy with commercial objectives and performance outcomes
- Drive long-range strategic planning, including scenario modeling and initiative prioritization, and partner cross-functionally to translate strategy into execution
- Provide data-driven insights and recommendations to senior leadership while leading and developing a high-performing commercial strategy team
What We Look For in a Candidate
Minimum:
• Bachelor’s degree or equivalent experience
• 10+ years of experience in commercial strategy, sales strategy, or related fields
• 5+ years of leadership experience in a matrixed organization
• Experience with annual planning, segmentation, territory design, and coverage models
• Strong analytical skills, including financial modeling and forecasting
• Experience driving cross-functional alignment and execution
• Ability to operate at both strategic and operational levels
Preferred:
• Advanced degree (e.g., MBA)
• Experience in telecommunications, technology, or large enterprise environments
• Experience with cost-to-serve modeling and compensation strategy design
• Experience leading large-scale commercial transformation initiatives
• Familiarity with CRM platforms and sales enablement tools
• Experience building and scaling strategy teams
Compensation
| This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $192,364 - $256,486 in these states: CA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. |
| Learn more about Lumen's: |
| Benefits |
| Bonus Structure |
#Lumen26
What to Expect Next
Requisition #: 342269
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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