Sr MGR Business Operations
Date: Sep 17, 2025
Location: Remote, US
Company: Lumen Technologies
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
As Senior Manager within the Lumen Transformation Office (LTO) Orchestration team, you will play a critical role in delivering enterprise-wide transformation initiatives that support Lumen’s executive priorities. Reporting to the Director of LTO Orchestration, you will lead workstreams, manage governance processes, and collaborate with cross-functional teams to ensure strategic initiatives are executed with discipline and impact. This role requires a strong program manager with high influence capabilities, structured problem-solving skills, and a passion for driving change.
The Main Responsibilities
- Translate strategic priorities into actionable workplans and execution roadmaps
- Identify cost-out and efficiency opportunities through structured analysis and stakeholder engagement
- Support the development of value capture strategies and ensure alignment with business unit goals
- Lead cross-functional workstreams and contribute to a high-performance team culture
- Provide coaching and feedback to junior team members and peers
- Support capability building in strategic thinking, agile execution, and stakeholder management
- Manage governance processes including milestone tracking, KPI reporting, and initiative health assessments
- Escalate risks and intervene in bottlenecked initiatives to maintain momentum
What We Look For in a Candidate
- Undergraduate degree required; Master’s or MBA preferred
- 5+ years of experience in strategy, transformation, or enterprise program management
- Strong program management and governance experience
- High emotional intelligence and ability to influence across levels
- Proven ability to structure complex problems and deliver actionable solutions
- Excellent communication and stakeholder engagement skills
- Experience working in fast-paced, ambiguous environments
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
#LI-Remote
Requisition #: 339721
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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Operations Manager, Manager, MBA, Program Manager, Operations, Management