Senior Vice President, Sales Strategy, Commercial Excellence & Transformation

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Date: Aug 19, 2026

Location: Remote, US YUMA, AZ, US, 85364 MELBOURNE, AU SCOTTSDALE, AZ, US, 85255 MESA, AZ, US, 85205 YOUNGTOWN, AZ, US, 85363 PHOENIX, AZ, US, 85012 COTTONWOOD, AZ, US, 86326 YUMA, AZ, US, 85365 TUCSON, AZ, US, 85701 PHOENIX, AZ, US, 85027 HAYWARD, CA, US, 94545 PHOENIX, AZ, US, 85018 TEMPE, AZ, US, 85283 BRASILIA, BR SYDNEY, AU, 2000 SANTOS, BR BAKERSFIELD, CA, US, 93301 LONDRINA, BR SURPRISE, AZ, US, 85374 HOME, AU TUCSON, AZ, US, 85705 GILBERT, AZ, US, 85234 MARICOPA, AZ, US, 85239 MARICOPA, AZ, US, 85239 PHOENIX, AZ, US, 85012 PHOENIX, AZ, US, 85008 SCOTTSDALE, AZ, US, 85259 BIRMINGHAM, AL, US, 35203 TUCSON, AZ, US, 85747 CORDOBA, AR MONTGOMERY, AL, US, 36104 WINSLOW, AZ, US, 86047 HUNTSVILLE, AL, US, 35801 PHOENIX, AZ, US, 85034 PHOENIX, AZ, US, 85009 BUENOS AIRES, AR Sydney, AU BRAWLEY, CA, US, 92227 PAYSON, AZ, US, 85541 PAGE, AZ, US, 86040 LITTLE ROCK, AR, US, 72201 CASA GRANDE, AZ, US, 85222 LOS ANGELES, CA, US, 90017 ANAHEIM, CA, US, 92801 LITTLE ROCK, AR, US, 72201 TUCSON, AZ, US, 85704 ANAHEIM, CA, US, 92801 MARICOPA, AZ, US, 85239 NOGALES, AZ, US, 85621 TUCSON, AZ, US, 85706 CAMP VERDE, AZ, US, 86322 PHOENIX, AZ, US, 85053 DOUGLAS, AZ, US, 85607 TUCSON, AZ, US, 85742 JOINVILLE, BR FLAGSTAFF, AZ, US, 86001 CHANDLER, AZ, US, 85225 MOBILE, AL, US, 36602 TUCSON, AZ, US, 85710 PHOENIX, AZ, US, 85032 PHOENIX, AZ, US, 85048 TUCSON, AZ, US, 85711 TUCSON, AZ, US, 85701 MONTGOMERY, AL, US, 36104 MADISON, AL, US, 35758 PEORIA, AZ, US, 85381 IRVINE, CA, US, 92618 EMERYVILLE, CA, US, 94608 WILLCOX, AZ, US, 85643 SAHUARITA, AZ, US, 85629 SOFIA, BG, 1000 FORTALEZA, BR PHOENIX, AZ, US, 85013 GRAND CANYON, AZ, US, 86023 CURITIBA, BR PHOENIX, AZ, US, 85041 CAMPINAS, BR BELO HORIZON, BR BUCKEYE, AZ, US, 85326 PHOENIX, AZ, US, 85032 GRAND CANYON, AZ, US, 86023 SIERRA VISTA, AZ, US, 85635 TUBAC, AZ, US, 85640 El Centro, CA, US, 92243 PORTO ALEGRE, BR Patagonia, AZ, US, 85624 WORKS FROM HOME, BR PEORIA, AZ, US, 85383 HOOVER, AL, US, 35244 IRVINE, CA, US, 92612 GLENDALE, AZ, US, 85301 WICKENBURG, AZ, US, 85390 TEMPE, AZ, US, 85283 LOS ANGELES, CA, US, 90017 CITY OF INDUSTRY, CA, US, 91748 CASA GRANDE, AZ, US, 85122 MENDOZA, AR, 5503 YUMA, AZ, US, 85365 PHOENIX, AZ, US, 85033 OZARK, AR, US, 72949 SAO PAULO, BR MESA, AZ, US, 85212 TUCSON, AZ, US, 85705 LAS TONINAS, AR, 7106 SYDNEY, AU, 2000 NOGALES, AZ, US, 85621 PRESCOTT, AZ, US, 86301 GLENDALE, AZ, US, 85301 YUMA, AZ, US, 85367 BISBEE, AZ, US, 85603 HOME, BE TUCSON, AZ, US, 85749 CHANDLER, AZ, US, 85225 BAKERSFIELD, CA, US, 93301 TUCSON, AZ, US, 85705 NEW RIVER, AZ, US, 85087 PHOENIX, AZ, US, 85040 MARANA, AZ, US, 85653 FOUNTAIN HILLS, AZ, US, 85268 ANAHEIM, CA, US, 92801 FRESNO, CA, US, 93711 OLIVOS, AR, 1636 QUEEN CREEK, AZ, US, 85242 HOME, AT SAFFORD, AZ, US, 85546 GOODYEAR, AZ, US, 85338 TUCSON, AZ, US, 85739 PRESCOTT VALLEY, AZ, US, 86314 RECIFE, BR NOGALES, AZ, US, 85621 LITCHFIELD PARK, AZ, US, 85340 TEMPE, AZ, US, 85283 PHOENIX, AZ, US, 85015 CAVE CREEK, AZ, US, 85331 FLAGSTAFF, AZ, US, 86002 PHOENIX, AZ, US, 85003 TUCSON, AZ, US, 85718 CHANDLER, AZ, US, 85226 WORKS FROM HOME, AR VARGEM PEQUE, BR RIO DE JANEI, BR APACHE JUNCTION, AZ, US, 85119 HUNTSVILLE, AL, US, 35810 TEMPE, AZ, US, 85281 Calabasas, CA, US, 91302 SIERRA VISTA, AZ, US, 85635 MELBOURNE, AU PHOENIX, AZ, US, 85032 HOME, BG SIERRA VISTA, AZ, US, 85635 ROSARIO, AR GREEN VALLEY, AZ, US, 85614 PHOENIX, AZ, US, 85040 PHOENIX, AZ, US, 85017 SAO PAULO, BR MOBILE, AL, US, 36602 MESA, AZ, US, 85204 MESA, AZ, US, 85201 BUENOS AIRES, AR LOS ANGELES, CA, US, 90017 CHANDLER, AZ, US, 85248 PEORIA, AZ, US, 85381 TOLLESON, AZ, US, 85353 LACHINE, Quebec, CA, H8T 3P6 BENSON, AZ, US, 85602 PHOENIX, AZ, US, 85021 PHOENIX, AZ, US, 85004 ARIZONA CITY, AZ, US, 85223 SCOTTSDALE, AZ, US, 85251 BURBANK, CA, US, 91504 CHINO VALLEY, AZ, US, 86323 MESA, AZ, US, 85208 GLOBE, AZ, US, 85501 COOLIDGE, AZ, US, 85228 ALMA, AR, US, 72921 PHOENIX, AZ, US, 85027 PRESCOTT, AZ, US, 86301 SEDONA, AZ, US, 86336 YUMA, AZ, US, 85364 PHOENIX, AZ, US, 85007 BUCKEYE, AZ, US, 85326 EVERE, BE, 1140 HUNTSVILLE, AL, US, 35806 TUCSON, AZ, US, 85716 FLORENCE, AZ, US, 85232 FRESNO, CA, US, 93721 EMERYVILLE, CA, US, 94608 TUCSON, AZ, US, 85746 VAIL, AZ, US, 85641 ORACLE, AZ, US, 85623 COTTONWOOD, AZ, US, 86326 GLENDALE, AZ, US, 85305 TUCSON, AZ, US, 85742 SCOTTSDALE, AZ, US, 85253 PHOENIX, AZ, US, 85032 MESA, AZ, US, 85207 MELBOURNE, AU, 3006 DEWEY, AZ, US, 86327 PHOENIX, AZ, US, 85003

Company: Lumen Technologies

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

About Lumen

Lumen connects people, data, and applications quickly, securely, and effortlessly. As enterprises accelerate their adoption of AI, cloud, edge, security, and next-generation connectivity solutions, Lumen is evolving its commercial model to help customers operate with greater speed, intelligence, and confidence. 

Lumen is seeking a transformational senior commercial leader to serve as Senior Vice President, Sales Strategy, Commercial Excellence & Transformation. This is a highly visible executive role reporting to the Chief Revenue Officer and serving as a strategic operating partner to the go-to-market leadership team. 

Why Lumen, Why Now

Lumen is at a rare, once‑in‑a‑career inflection point. We have completed the hardest part of our turnaround, stabilizing the business, strengthening the balance sheet, and sharpening our strategy and we are now reinventing ourselves as the trusted network for AI. 

 

As AI reshapes how enterprises move data across clouds, data centers, and the edge, traditional networks are no longer fast, flexible, or secure enough. Lumen is solving this problem at global scale, building a next‑generation, fiber‑rich, programmable network platform designed specifically for AI workloads. With billions of dollars in AI‑driven enterprise deals already signed and thousands of Network‑as‑a‑Service customers onboarded, Lumen has moved decisively from defense to offense and into a phase of durable growth. 

 

For leaders, this moment matters. Joining Lumen now means building, not managing decline; shaping platforms, operating models, and culture rather than inheriting legacy playbooks. Leaders have real ownership, real influence, and visible, market‑defining impact helping determine how the AI economy actually works at scale. 

Role Overview

The Senior Vice President, Sales Strategy, Commercial Excellence & Transformation will own the end-to-end commercial blueprint for Lumen’s go-to-market organization. This leader will be responsible for shaping multi-year commercial strategy, driving execution discipline, modernizing sales operations, strengthening customer and partner engagement models, and leading large-scale transformation across a complex enterprise environment. 

 

This role is designed for a senior executive who can operate as a COO-like partner to the Chief Revenue Officer, translating enterprise priorities into a clear commercial agenda, scalable operating model, and measurable growth outcomes. The leader will play a central role in redesigning Lumen’s commercial engine to support future-state growth across recurring revenue, consumption-based models, platform economics, partner ecosystems, and modern enterprise selling. 

 

The ideal candidate brings a rare combination of strategic depth, operational rigor, executive presence, and enterprise transformation experience. They will be equally comfortable engaging with the Board and senior executives, partnering cross-functionally with Finance, Product, Talent, Sales Enablement, Technology, and Customer Success, and leading teams through high-impact change. 

Key Responsibilities

  • Define and operationalize Lumen’s multi-year commercial strategy in partnership with the Chief Revenue Officer and executive leadership team.
  • Redesign the go-to-market operating model to support recurring revenue, consumption-based selling, platform-oriented growth, and enterprise customer needs.
  • Develop a clear commercial playbook that integrates strategy, sales motions, segmentation, coverage models, talent, incentives, technology, partners, and execution governance.
  • Translate market insights, customer needs, and business priorities into focused growth agendas and scalable commercial capabilities.
  • Partner closely with Finance to strengthen revenue planning, forecasting, performance management, and investment prioritization.
  • Lead enterprise-wide commercial transformation efforts designed to modernize Lumen’s sales engine and improve execution discipline. 
  • Drive Phase 1 of the transformation agenda, including stabilizing execution, modernizing sales platforms, aligning stakeholders, and building the foundation for scalable growth.
  • Reevaluate the full sales lifecycle, including presales, sales motions, customer success, partner engagement, and post-sale expansion.
  • Establish clear operating rhythms, accountability mechanisms, and performance metrics across the go-to-market organization.
  • Ensure transformation initiatives are translated into sustained adoption, behavioral change, and measurable business outcomes.
  • Partner with Sales Enablement, Talent, Compensation, and business leaders to reshape the salesforce for future-state selling.
  • Help define the capabilities, roles, responsibilities, incentives, and enablement model required to support SaaS-oriented and consumption-based commercial motions.
  • Improve sales productivity, forecasting accuracy, pipeline quality, customer engagement, and overall go-to-market performance.
  • Lead initiatives to strengthen commercial discipline, customer experience, and repeatable execution across sales teams.
  • Support the development of a more modern, agile, data-driven, and customer-centric sales organization.
  • Drive modernization of sales platforms, tools, data infrastructure, and analytics capabilities, including continued evolution of Salesforce and related commercial systems.
  • Ensure commercial technology investments directly support sales effectiveness, leadership visibility, operational discipline, and customer experience.
  • Partner with technology and operations teams to improve data quality, workflow design, reporting, and decision-making across the revenue organization.
  • Use data and insights to identify performance gaps, prioritize initiatives, and guide executive decision-making.
  • Strengthen Lumen’s partner strategy and ecosystem approach as a key lever for future growth.
  • Align partner motions, direct sales coverage, and customer engagement models to support enterprise growth priorities.
  • Improve the end-to-end customer experience by ensuring strategy, sales execution, service delivery, and customer success are tightly connected.
  • Build scalable commercial approaches that enable Lumen to serve complex enterprise customers with greater consistency and impact.
  • Serve as a trusted advisor and operating partner to the Chief Revenue Officer.
  • Lead cross-functional transformation in a matrixed enterprise environment with multiple stakeholder groups and competing priorities.
  • Build alignment across senior leaders, reinforce accountability, and help teams move from strategy to execution.
  • Communicate with clarity and credibility across executive, board-level, and frontline audiences.
  • Create momentum, remove barriers, and embed durable change across the organization.

Ideal Candidate Profile

The ideal candidate is a senior commercial executive with experience leading strategy, operations, sales transformation, or commercial excellence at scale. They will have demonstrated success operating in complex, matrixed organizations and driving enterprise-wide change that materially improves growth, productivity, and execution. 

Strong candidates may come from technology, cloud, SaaS, enterprise infrastructure, cybersecurity, data platforms, networking, telecommunications, or other scaled B2B environments with sophisticated go-to-market models. Experience with recurring revenue, consumption-based models, platform businesses, partner ecosystems, or modern enterprise sales motions is highly relevant. 

Required Experience & Qualifications 

  • 10+ years in senior leadership experience in commercial strategy, sales operations, revenue operations, business transformation, go-to-market strategy, or commercial excellence. 
  • Proven track record designing and executing large-scale transformation across a complex enterprise environment. 
  • Experience supporting or leading commercial models tied to recurring revenue, consumption-based revenue, SaaS, cloud, platform, or enterprise technology businesses. 
  • Demonstrated ability to partner with a Chief Revenue Officer or senior executive team to translate strategy into execution. 
  • Strong understanding of sales lifecycle design, segmentation, coverage models, forecasting, sales enablement, customer success, partner strategy, and performance management. 
  • Experience modernizing commercial systems, sales tools, data platforms, and operating rhythms. 
  • Strong financial and analytical orientation, with the ability to connect commercial strategy to revenue performance, investment decisions, and ROI. 
  • Executive presence and credibility with senior leadership, board-level audiences, customers, and cross-functional partners. 
  • Experience leading teams and influencing across a matrixed organization without relying solely on direct authority. 
  • Demonstrated success building scalable operating models, governance mechanisms, and transformation playbooks. 

Preferred Experience 

  • Background in enterprise technology, cloud, SaaS, AI infrastructure, networking, cybersecurity, telecommunications, or related sectors. 
  • Experience in organizations undergoing significant business model evolution or commercial transformation. 
  • Exposure to large global partner ecosystems and indirect/channel growth strategies. 
  • Experience with Salesforce modernization or broader revenue technology transformation. 
  • Prior COO, Chief Transformation Officer, Chief Revenue Operations Officer, Sales Strategy, Commercial Excellence, or senior GTM operations leadership experience. 
  • Experience engaging with Boards, executive committees, and external customers or partners.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges


$279,263 - $372,351 in all states.


Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process."

Learn more about Lumen's:
Benefits
Bonus Structure

Requisition #: 343257

 

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

 

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


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