Senior Director of Cloud Engineering

The Role

Lumen is looking for a technology forward leader responsible for implementing innovative engineering solutions for our fast-paced business. This individual must have experience successfully leveraging Lean/Agile practices to engineer platform development and product solutions for customers while managing multiple teams across multiple software platforms, consistently delivering under pressure. This role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and engineering teams. This is a technical leadership role that requires expert understanding and implementation of modern software design practices, object oriented, highly integrated software systems operating in cloud native/cloud ready implementations.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure consistency and completeness. 
• Lead both wholly owned teams and matrixed individuals.
• Collaborate with Software, Network and Compute Engineering resources to define priorities, adapt to changing priorities and team capacity. 
• Provide Lean/Agile Coaching. 
• Team Building: Integrating a diverse and geographically dispersed staff into a single cohesive team.
• Professional Development of employees focusing on individual needs, training, and skill level.
• Drive accountability by helping team define deliverable timelines and measuring progress. 
• Implement strategies that will increase efficiency, reduce costs and improve customer experience.
• Ability to act with a sense of urgency and consistently demonstrate leadership and a high level of engagement with other managers and team members.
• Ensuring customer focus with user communities, both internal and external.
• Interaction with leadership within the company to ensure open communication and relationships.
• Proven leadership background with supervisory experience.
• Ability to handle situations involving conflict while promoting a positive company image.
• Act as a servant leader to support and empower their team.
• Technical leadership including software design patterns, cloud native/ready architectures, software platform concepts and product/network technology concepts, etc.

What We Look For in a Candidate

• BS/BA or equivalent education and experience
• 7-10 years related experience in cloud and network development 
• 3+ years acting in a lead role
• Training in Lean/Agile Methodologies
• Experience in the System Engineer or equivalent Lean/Agile role highly preferred
• Experience in implementing cloud native/cloud ready architectures
• Experience in cloud networking and implementing architectures that support complex networking requirements to support cloud services architecture
• Experience in building systems through API communication to facilitate end-to-end service workflows, in highly scalable fashion, across internal and external API consumers.
• Experience in building scalable software platforms to be built upon internally and by partners/customers.
• Experience with Golang, Java, HTML/CSS/JavaScript, Vue.js, Temporal, OpenTelemetry (OTEL), Grafana, Prometheus, Tempo; modern integration technologies such as REST, Kafka, gRPC.
• Excellent communications skills to include verbal, written and presentation

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges:

$171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

• Benefits
• Bonus Structure 

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