Lead Project Manager

The Role

The Project Manager is the primary single point of contact for large-scale deployments with significant complexity.  Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.

The Main Responsibilities

• Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle
• Analyzes work plans and schedules and develops project progress and status reports (including executive status updates)
• Coordinate and facilitate project meetings. 
• Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
• Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
• Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines.  Utilize the change control process to track schedule changes.
• Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects.
• Ensure adherence to project related policies and processes
• Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines.
• Understands project goals and objectives as it relates to customer’s business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis.
• Design and maintain automated data pipelines and reporting workflows, reducing manual effort and improving accuracy across project tracking, financials, and operational metrics. 
• Develop, publish, and continuously improve Power BI dashboards that provide real‑time visibility into project health, risks, dependencies, and performance for executive, customer, and delivery teams.
• Drive continuous improvement in project management and reporting practices, identifying opportunities to streamline processes, improve data quality, and increase transparency across programs.
   

What We Look For in a Candidate

Minimum:

• Bachelor’s Degree and/or 5+ years of related experience
• Implementation experience with multiple of the following technologies: Telecom platforms such as DWDM, NaaS,Transport, SD-Wan
• Power BI platform, automation initiatives, Google Sheets and Excel working knowledge

Preferred:

• Experience leading multiple complex projects in the technology industry
• Project Management Professional 
• 6+ years in project management experience

Compensation

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