Senior Transaction Tax Analyst

Date: Feb 24, 2026

Location: HOME, PL

Company: Lumen Technologies

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Transaction Tax Analyst plays an essential role within the Tax Department. This position ensures timely and compliant tax billing to clients or internal stakeholders, reconciles tax charges, and assists in resolving billing discrepancies predominantly for United States indirect taxation. The ideal candidate demonstrates an inquisitive nature, strong organizational abilities, attention to detail, and a clear understanding of tax principles as they relate to billing and invoicing within the telecommunications industry.

The Main Responsibilities

  • Maintain, update, and customize indirect tax software.
  • Review billing and tax-related invoices for customers ensuring accuracy and compliance with applicable tax regulations.
  • Reconcile billed tax amounts with supporting documentation and financial records.
  • Research, analyze, and resolve discrepancies or issues related to tax billing in a timely manner.
  • Review, resolve, and track notices from taxing jurisdictions, ensuring proper documentation and timely resolution
  • Monitor and apply changes in tax rates and applications as they affect billing procedures.
  • Manage tax exemption process within the organization.
  • Communicate professionally with leadership and internal stakeholders to clarify or resolve tax-related billing inquiries.
  • Assist with audits by providing requested billing records and tax documentation.
  • Support the implementation and improvement of tax billing processes and systems for greater efficiency and accuracy using Vertex tax rating software.
  • Collaborate with cross-functional teams, including finance, tax, and sales, to ensure coordinated and accurate billing practices.
  • Research and keep abreast of changes in United States federal, state, and local laws.
  • Work on projects and ad-hoc assignments as assigned.

What We Look For in a Candidate

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required.
  • 3+ years of experience in billing, tax compliance, or a similar role with a strong focus on taxation.
  • Familiarity with United States tax laws and regulations as they pertain to billing. 
  • Advanced skills in Microsoft Office Suite are required, including the ability to create complex Excel formulas, pivot tables, and data visualizations.
  • Familiarity with computer-related skills, such as Co-Pilot, Alteryx and Power BI.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent attention to detail.
  • Effective written and verbal communication skills.
  • Ability to prioritize tasks and meet deadlines while handling multiple tasks in a fast-paced environment.
  • Action-oriented, initiative-taking, and willing to dig into business challenges.
  • Work effectively independently and as part of a team.
  • Experience with interpreting and extracting large volumes of tax and/or transaction data from enterprise billing systems.

Preferred:

  • CPA or Master’s Degree in Taxation
  • Familiarity with indirect taxation in the telecommunications industry.
  • Experience with Vertex Communications Tax Software, SAP S/4HANA, SAP ECC, and other ERP systems is a plus.
  • Strong knowledge of all aspects of transaction tax process including research and planning, compliance, exemptions, taxability, and billing systems is highly desirable.

Requisition #: 341343

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know.

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.


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