Enablement Analyst (Operations Coordinator)

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Date: Feb 17, 2026

Location: HOME, PL

Company: Lumen Technologies

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Enablement Analyst (Operations Coordinator) is a strategic partner responsible for optimizing and advancing the backend operations of our enablement programs. This role exercises independent judgment and decision-making to enhance program effectiveness, streamline processes, and drive continuous improvement. The ideal candidate brings specialized knowledge of enablement platforms and operational best practices, proactively identifies opportunities for innovation, and collaborates cross-functionally to deliver impactful solutions.  

Location: Remote
Benefits: annual bonus, private health care (Medicover), Multisport card/Multicafeteria, lunchpass card, life insurance (voluntary), PPK (voluntary), English & Polish classes, working abroad policy, CSBF (voluntary)

The Main Responsibilities

Strategic Platform & Content Management 
  • Own the administration and continuous improvement of Seismic (or similar enablement platforms), including developing best practices for content organization, tagging, and accessibility. 
  • Analyze platform usage data to recommend and implement enhancements that increase engagement and operational efficiency. 
Program Scheduling & Logistics Leadership 
  • Independently manage and optimize scheduling, distribution lists, and invitations for enablement sessions and roadshows, balancing competing priorities and resource constraints. 
  • Lead logistics planning for virtual and in-person events, proactively identifying and resolving potential challenges to ensure seamless execution. 
Operational Excellence & Process Improvement 
  • Design and implement tracking and reporting mechanisms for enablement activities and attendance, providing actionable insights to leadership. 
  • Evaluate and refine operational processes, recommending and executing improvements to drive efficiency and scalability. 
Cross-Functional Collaboration & Stakeholder Engagement 
  • Serve as a key liaison between communications, design, and enablement teams, ensuring alignment and timely delivery of program objectives. 
  • Act as the primary point of contact for operational inquiries, exercising autonomy in troubleshooting and resolving complex issues. 

What We Look For in a Candidate

Qualifications 
  • Bachelor’s degree in Business, Communications, or related field; or equivalent experience. 
  • 2–3 years of experience in operations, project coordination, or enablement support, with demonstrated success in process improvement and stakeholder management. 
  • Advanced knowledge of Seismic or similar content management systems preferred. 
  • Strong analytical, organizational, and project management skills. 
  • Excellent communication and collaboration abilities. 
  • Proficiency in MS Office Suite; experience with scheduling tools and distribution list management. 
 
 

Requisition #: 341004

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know.

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.


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